Five year summary

30 November 2008
£m
29 November 2009
£m
28 November 2010
£m
27 November 2011
£m
2 December 2012
£m
Trading weeks 52 52 52 52 53
Gross sales 341.0 427.3 551.1 642.8 731.9
Revenue 321.3 402.0 515.7 598.3 678.6
Gross profit 102.8 122.8 161.6 184.7 207.3
EBITDA 2.2 9.2 22.0 27.9 34.5
Adjusted operating (loss)/profit1 (21.6) (14.4) (1.8) 1.1 5.4
Net (liabilities)/assets (38.2) (32.2) 171.8 172.9 205.7
Net (debt)/cash (115.7) (107.0) 80.5 (19.2) (55.2)
  1. Adjusted to exclude exceptional items

The following table sets out a summary of selected unaudited operating information for the business:

30 November 2008
£m
29 November 2009
£m
28 November 2010
£m
27 November 2011
£m
2 December 2012
£m
Average orders per week 56,000 71,000 93,000 110,000 123,000
Average order size (£) 116.30 115.94 114.06 112.15 112.17
CFC efficiency (UPH) 114 124 121 111 120
Average DPV/week 106 121 133 145 151
Average product wastage (% of revenue) 0.8 0.6 0.6 0.7 0.7
Items delivered exactly as ordered (%) 99.1 99.4 99.0 98.3 98.3
Deliveries on time or early (%) 94.2 93.0 94.9 92.3 92.7